MRI – Neuro, spine, MSK, abdomen, pelvis, cardiac, breast, and whole-body protocols
Ultrasound – General, OB/GYN, vascular, MSK, point-of-care, and Doppler
Specialty & Advanced Imaging – DEXA bone density, pediatric imaging, and hybrid modalities

How Our Teleradiology Works

We’ve designed our process to make onboarding and daily operations as effortless as possible. From the initial setup to daily reads and ongoing support, TopRad delivers a fully integrated and highly reliable experience tailored to your needs.

Onboarding & Integration

Our dedicated implementation team works closely with your IT and operations teams to connect systems, establish protocols, and configure workflows that align with your facility’s structure.

  • Kickoff & discovery meeting to define your goals and current workflow
  • Secure integration with RIS/PACS via HL7 and DICOM over VPN
  • Setup of custom routing rules, prioritization filters, and escalation protocols
  • Credentialing coordination for all assigned radiologists across relevant states
  • Staff training and access setup for portals, communication channels, and support

Typical onboarding completed in under 10 business days.

1

Study Submission & Prioritization

Once integrated, studies flow directly to our reading environment with no disruption to your existing operations.

  • Studies auto-routed by modality, priority, and turnaround requirement
  • STAT, emergent, and routine reads flagged and escalated accordingly
  • Custom tags or instructions can be included with each study
  • Our study managers monitor every transmission for real-time visibility
2

Interpretation & Reporting

Our board-certified radiologists review and interpret studies using structured protocols that meet your clinical and compliance needs.

  • 24/7/365 availability with guaranteed turnaround benchmarks
  • Customizable report formats: structured, narrative, or hybrid
  • Radiologist clarification or addendum requests processed swiftly
  • Reports delivered directly to your EMR or via secure portal
3

Quality Assurance & Support

Every report goes through layers of validation and oversight to ensure quality, accuracy, and compliance.

  • Real-time QA team reviews for critical findings and consistency
  • Second-opinion options and daily audit checks
  • 24/7 Call Center for incident management, support tickets, and workflow escalations
  • Access to Study Manager and Workflow Leadership to discuss performance metrics or case-level issues
4

Ongoing Partnership

Our relationship doesn’t stop at delivery—we provide continuous monitoring, feedback loops, and performance improvement tools.

  • Monthly or quarterly review meetings with your leadership
  • Custom reports on volumes, turnaround times, and QA findings
  • Adjustment of workflows or support levels based on your evolving needs
  • Shared dashboard access for transparency and operational alignment
5

Want to see how it works for your facility?

Let’s walk through a live demo or schedule a discovery call to show how TopRad can integrate with your operations seamlessly.

Schedule a Discovery Call